the e-tron room

THE FUTURE PARADOX

FAQS

Through the calendar of sessions at www.etronroom.es you can select a session, on the day and time you choose, or those that are available. Remember that places are limited and that there are some sessions that are unlocked by a code, which can be obtained through weekly publications in the social networks of Audi Spain. Once you access a session, fill in the registration form and you will receive a confirmation email

A few weeks before the opening of the e-tron room, we will begin to communicate the weekly unlocking of the sessions. Leave your email so we can let you know when the places open and you can be the first to get yours.

The reservation cannot be edited in the web calendar. But if you can not attend you can communicate and cancel your reservation so that others can enjoy that place.
You can do it through the telephone 900 802 560 or to the email [email protected]

To change the name of the booking or any of the companions you must contact us by telephone on 900 802 560 or by sending an email to [email protected]

 The experience is expected to last around 30 minutes, although it may take less time, depending on the skills of the participants.

Sessions cannot be postponed, meaning you need to be punctual and attend the installations at the specified time and a minimum of 15 minutes in advance.

Both the transport service to the installations as well as the activity itself are completely free.

To take part in the experience you must be over 18 years old. Due to the exhibition of certain audiovisual projections with sensitive content, participation is not recommended for sensitive people, easily impressionable people, epileptics, pregnant women in an advanced stage of gestation and people with cardiovascular problems. In this sense, participants participate at their own risk.

Once you have completed the booking, simply check the box corresponding to transport and fill out the form. Remember that the transport service is only available within the metropolitan areas of Barcelona or Madrid, when the installation is located in that city.

The experiences are designed with a series of puzzles which do not change. As a result, you can only fully enjoy the e-tron room: The Future Paradox the first time around.

For the best the e-tron room experience, we recommend that you wear comfortable clothes and sports shoes. The experience does not require special skills or physical strength, but for the safety of the participants is prohibited the use of heels, platforms, flip-flops, mountain boots and shoes / boots with metal tips.

Terms of use
© 2019 Audi España, a division of Volkswagen Group España Distribución, S.A.

COOKIES POLICY

1. WHAT ARE COOKIES?

Cookies are files which store and recover information about a user’s browsing habits. The information obtained is related, for example, to the number of pages visited, language, the place from where they are accessed, the number of new users, the frequency and repetition of visits, the time they last, and the browser or device on which the visit is made or the application is executed.

2. WHAT TYPES OF COOKIES DOES HTTP://WWW.ETRONROOM.ES USE?

The types of cookies used when browsing http://www.etronroom.es are those detailed below:

According to the entity which administers them:

  • First-party cookies: are sent to the user’s connected device from a computer or domain managed by the editor and from which the service requested by the User is provided.
  • Third-party cookies: are sent to the user’s connected device from a computer or domain not managed by the editor, but by another entity which processes the data obtained via the cookies.

According to the time which they remain active:

  • Session cookies: collect and store data while the user is accessing http://www.etronroom.es
  • Persistent cookies: collect data stored on the device and are accessed and processed during the defined period.

According to their purpose:

  • Analytics cookies: allow the monitoring and analysis of the behaviour of users (for example, measurement of the activity of the application, the preparation of user profiles, etc. in order to introduce improvements to the services based on the data on the use made by users).

Below we include a list of all of the specific cookies used by the website:

Cookies

Function

Google Analytics

Analytics: We send the user’s behaviour on the website, either by tracking the browsing of the screens seen by the user or the actions they perform. This allows us to monitor and analyse their browsing behaviour.

3. INFORMATION ON IDENTIFYING COOKIES

Below you can see the identification of the third parties that use cookies. By means of the links we provide, you may access information on their policies in this regard:

Analytics: Google Analytics is governed by Google’s general terms which can be accessed at http://www.google.com/analytics/tos.html and Google’s privacy policies which can be accessed at http://www.google.com/intl/es/policies/privacy/ and http://www.google.com/intl/es/analytics/privacyoverview.html

4. UPDATES TO THE COOKIES POLICY

In the event that the characteristics or purposes of the use of cookies of http://www.etronroom.es are amended, you will be informed of these changes in order reobtain your consent.

WHO ARE WE?

Volkswagen Group España Distribución, S.A.

Parque de Negocios Mas Blau II
Edificio Landscape - C/ de la Selva 22
08820 El Prat de Llobregat (Barcelona)
Tax Identification Number: A-60198512
E-mail address: [email protected]
Telephone: 900 802 560
Registered in the Madrid Companies Register, volume 45764, folio 18, section 8, sheet 80744

ACCEPTANCE BY THE USER

The purpose of this document (hereinafter Terms of Use) is to regulate the use of this website (hereinafter Website) which Volkswagen Group España Distribución, S.A. makes available to the public at the URL http://www.etronroom.es

The use of the Website by a third party means that he/she is considered a User and entails the full acceptance by the User of each and every one of the terms included in these Terms of Use.

Volkswagen Group España Distribución, S.A. may offer via the Website services which may be subject to specific conditions, of which the User will be informed in each specific service.

Volkswagen Group España Distribución, S.A. undertakes to ensure that the content of the website is accurate and up to date, including – but not limited to and as applicable – details about models, prices, services, assistance and other details.

Notwithstanding the assuming of this undertaking, Volkswagen Group España Distribución, S.A. is not in a position to offer, nor does it offer any guarantee regarding the accuracy of the information of any kind included on the Website which by error or omission may be incorrect or may have become out of date. In order to minimise inconvenience caused by possible errors, it is recommended that they be used by way of guidance.

PURPOSE

Through the Website, the User may book a date and time to take part in an escape room.

CORRECT USE OF THE WEBSITE

The User commits to use the Website, the content and the services in accordance with the law, these Terms of Use, good conduct and public order. Likewise, the User undertakes not to use the Website or the services provided through it for purposes or effects which are illicit or which contravene these Terms of Use, are harmful to the interests or rights of third parties, or which may in any way damage, place out of service or deteriorate the Website or its services or impede the normal enjoyment of the Website by other Users.

Likewise, the User expressly commits not to destroy, alter, place out of service or in any way damage the data, programs or electronic and other documents which are found on the website.

Likewise, the User commits not to hinder access by other users to the access service by the massive consumption of the computer resources through which Volkswagen Group España Distribución, S.A. provides the service, or to perform actions which damage, interrupt or generate errors in said systems.

The User commits not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters which cause or are capable of causing any kind of alteration to the computer systems of Volkswagen Group España Distribución, S.A. or third parties.

The User commits not to obtain information, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material accessible through the Website or the services offered on it.

The User commits not to alter, copy, modify, decompile, disassemble, reverse engineer, grant licences to, lease, sell or imitate the Website or its content.

Volkswagen Group España Distribución, S.A. reserves the right to block access to certain services of the Website by any User in the event that he/she violates these Terms of Use, the rights of third parties or the applicable legislation and, in particular, the commitments stipulated in this clause. Volkswagen Group España Distribución, S.A. shall conserve all of the additional rights to which it may be entitled with regard to the User, especially those relating to bringing criminal or civil proceedings.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All content of the Website, unless stated otherwise, is the exclusive property of Volkswagen Group España Distribución, S.A. or of third parties who have authorised its inclusion on the Website, including but not limited to the graphic design, source code, logos, texts, illustrations, photographs and other elements which appear on the Website.

Likewise, all commercial names, trademarks or distinctive signs of any kind contained on the Website are protected by law.

As such, the User acknowledges that the unauthorised reproduction, distribution, commercialisation or transformation of the elements stated in the previous sections constitutes an infringement of the intellectual and/or industrial property rights of Volkswagen Group España Distribución, S.A. or the rightsholder.

Notwithstanding the above, Volkswagen Group España Distribución, S.A. grants the User a non-exclusive, non-sublicensable, non-transferrable licence to use the Website, which shall be subject to the rest of the terms included in these Terms of Use, as well as any other applicable terms of use and legislation.

The User acknowledges and accepts that the use of the Website does not entail the transfer in their favour of any intellectual or industrial property right, such as copyrights, trademarks, designs or other rights of the Website, and nor does it constitute authorisation in any way to create derivative works of the Website and/or its elements, except for the limited use licence granted to the User to use the Website under the terms set out herein.

SERVICE AND EXCLUSION OF WARRANTY

Volkswagen Group España Distribución S.A. cannot guarantee the absence of interruptions to the service for the purpose of performing repair and/or maintenance tasks on the Website or the lack of coverage or faults in the equipment and/or networks required for data transmission, which are beyond its control. Volkswagen Group España Distribución, S.A. will take all appropriate measures to reduce said interruptions.

LIABILITY REGIME

A) Liability for Use of the Website

The User is solely liable for any violations which he/she may commit or the damages he/she may cause or cause to himself/herself through the use of the Website, and Volkswagen Group España Distribución, S.A. shall be held harmless for any liability which may result from the actions of the User.

The User is solely liable in the face of any claim or legal action, in or out of court, brought by third parties against Volkswagen Group España Distribución, S.A. based on the use of the Website by the User. In such case, the User shall assume any and all expenses, costs and compensations incurred by Volkswagen Group España Distribución, S.A. as a result of such claims or legal actions.

B) Liability for the functioning of the Website

Volkswagen Group España Distribución, S.A. shall be held harmless for all liability resulting from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of the electronic system due to causes beyond the control of Volkswagen Group España Distribución, S.A.

Likewise, Volkswagen Group España Distribución, S.A. shall also be held harmless for any liability which may result from delays or blocks on the operational functioning of this electronic system caused by deficiencies or the overloading of telephone lines or the internet, as well as damages caused by third parties by illegal intrusions beyond the control of Volkswagen Group España Distribución, S.A.

C) Liability for links

Volkswagen Group España Distribución, S.A. shall be held harmless for all liability with regard to the information found outside the Website given that the function of any links which may appear is solely to inform the User about the existence of other sources of information on a specific issue.

Volkswagen Group España Distribución, S.A. shall be held harmless for all liability for the correct functioning of such links, for the results obtained through said links, for the veracity and legality of the content or information which may be accessed as well as any damages which may be incurred by virtue of the information found on the linked website.

D) Liability for advertising

Part of the Website may host advertising content or be sponsored. The advertisers and sponsors are solely responsible for ensuring that the material sent for its inclusion on the Website complies with the laws which may be applicable in each case. Volkswagen Group España Distribución, S.A. shall not be liable for any error, inaccuracy or irregularity which may be contained in the content of the advertisers or of the sponsors.

In any event, in order to make any claim related to the advertising content inserted onto this Website, you may write to the following email address: [email protected]

E) Liability for forums

Volkswagen Group España Distribución, S.A. offers Users the possibility of entering comments and sending photographs in order to incorporate them into the corresponding sections. The publication of comments and/or photographs is subject to these Terms of Use. If you do not agree with this, we ask that you do not use these services.

The person identified in each case as the one who has made the comments and/or sent the photographs is solely responsible for the same, as well for ensuring that their inclusion on the Website complies with the laws which may apply in each case. The comments and/or photographs do not reflect the opinion of Volkswagen Group España Distribución, S.A., nor does Volkswagen Group España Distribución, S.A. make any statements in this regard. Volkswagen Group España Distribución, S.A. shall not be liable for any error, inaccuracy or irregularity which may be contained in the comments and/or photographs contained in the forum.

Likewise, Volkswagen Group España Distribución, S.A. shall not be held liable, to the extent that it is not required by law, for the damages which may be caused by the insertion of comments and/or photographs.

The User supplying the text and/or transfers to Volkswagen Group España Distribución, S.A. the rights for their reproduction, use, distribution, public communication and any other type of activity on them, whether in electronic, digital or print format or on any other type of medium. And in particular, the User transfers the rights to locate the text and/or photographs on the Website of Volkswagen Group España Distribución, S.A. for the purpose of other Users being able to access them.

The supplying User states that they are the holder of the rights to the texts or photographs or, as applicable, warrants that they hold the rights and authorisations required from the author or owner of the text and/or photographs, for their use and exploitation by Volkswagen Group España Distribución, S.A. through its Website. In the event that the User is unaware whether they have the rights to perform the transfer to Volkswagen Group España Distribución, S.A., they must expressly notify it.

Volkswagen Group España Distribución, S.A. shall not be liable, to the extent where it is not required by law, for damages which may be caused by the use, reproduction, distribution or public communication of the texts and/or photographs which are protected by intellectual property rights belonging to third parties, without the User having previously obtained from the rightsholders the necessary authorisation to perform the use that they make or intend to make. In such case, the User accepts that he/she is solely liable for any claim by a third party who claims to hold the rights to the texts and/or photographs.

Volkswagen Group España Distribución, S.A. reserves the right to use the photographs transferred to perform exhibitions or to edit books, catalogues or similar publications, on physical, digital or any other media or vehicle which permits their reproduction, distribution and/or public communication.

Likewise, Volkswagen Group España Distribución, S.A. reserves the right to unilaterally remove comments and/or photographs hosted on the forum or on any other section of the Website, when Volkswagen Group España Distribución, S.A. deems it appropriate.

Volkswagen Group España Distribución, S.A. shall not be liable for the information sent by the User when it does not have effective knowledge that the stored information is illegal or harmful to assets or rights of a third party eligible for compensation. As soon as Volkswagen Group España Distribución, S.A. has effective knowledge that it is hosting data such as those previously described, it undertakes to act diligently to remove them or make it impossible to access them.

In any event, in order to make any claim related to the inserted content, you may write to the following email address: [email protected]

PROCESSING OF PERSONAL DATA OBTAINED THROUGH THE WEBSITE

6.1. Through forms:

Notwithstanding the provisions stated on each of the forms of the Website, when the User provides his/her personal data on any of the forms of the Website, he/she is expressly authorising Volkswagen Group España Distribución, S.A. to process his/her Personal Data for the purposes stated thereon.

Volkswagen Group España Distribución, S.A. will incorporate the data provided by the User into a file owned by it and duly communicated to the Spanish Data Protection Agency.

The user may exercise his/her rights of access, rectification, cancellation and opposition by calling the Customer Service number 900 102 898 [•] or sending an e-mail to [email protected]

6.2. Through Cookies:

The User is hereby informed that this Website uses cookies. Cookies are small text files which are installed in the browser of the User’s computer to record his/her activity, sending an anonymous identifier which is stored therein, for the purpose of simplifying browsing, for example, access to Users who have previously registered and access to areas, services, promotions or contests reserved exclusively for them without having to log in on every visit. They can also be used to measure the audience, traffic and browsing parameters, and session time, and/or to control the progress and the number of logins.

For more information about the use of cookies, please consult the Cookies Policy.

MODIFICATIONS TO THE TERMS OF USE

Volkswagen Group España Distribución, S.A. reserves the right to unilaterally modify at any time and without prior notice the presentation and configuration of this Website, as well as the services and terms required to use the Website and its services.

The User shall be automatically bound by the Terms of Use which are valid at the time he/she accesses the Website, meaning he/she must periodically read said Terms of Use.

CONFIDENTIALITY

Volkswagen Group España Distribución, S.A. commits to fulfil its obligation of secrecy regarding personal data and its duty to store them confidentially and to adopt the necessary measures to prevent their alteration, loss, and unauthorised processing or access, taking into account at all times the technological state of the art.

OBSERVATIONS OF THE USER

The User warrants that the information, material, content or observations which are not his/her own personal data and which are provided to Volkswagen Group España Distribución, S.A. through the Website do not violate the Intellectual or Industrial Property Rights of third parties, or any other legal provision.

The information, materials, content or observations which the User provides to Volkswagen Group España Distribución, S.A. shall be considered non-confidential, and Volkswagen Group España Distribución, S.A. reserves the right to the use them in the way it deems most appropriate.

APPLICABLE LEGISLATION AND JUDICIAL COMPETENCE:

These Terms of Use are governed by Spanish common legislation. If Users are consumers, these Terms of Use shall also be subject to any local applicable legislation.

Likewise, any dispute which may arise through the use of the Web Application or these Terms of Use shall be subject to the competent courts of the city of Barcelona (Spain), and in the event that it consists of a User acting as a consumer, to the court of the domicile corresponding to the User.

Users, if acting as consumers, may likewise subject any dispute resulting from or related to these Terms of Use to an alternative dispute resolution procedure (“ADR”). The list of ADR platforms available from the European Commission can be consulted via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage